FAQ's

How quickly will my order ship?

In most cases, our products are made to order and ship within about 10 days. Production lead times may also be extended during peak business times. Stated shipping times are transit times and do not include production time. If you need an item by a certain date, please contact us.

Is my transaction secure?

Yes. Our site is compliant with all industry security requirements and we do not retain any credit card information in any form.

What is your warranty?

Our goal is to ensure that our customers are happy with every purchase. Our products are guaranteed to be free of manufacturer's defects for a period of 30 days.

Where are your products made?

The primary element of each piece of jewelry is hand made in the USA. Our chains are sourced from one of the leading jewelry distributors in the U.S. and are manufactured in several different countries including India, Italy and South Africa.