How quickly will my order ship?
We maintain inventory of many of our products and some are made to order. Made to order items require approximately 10 business days for production. Production lead times may also be extended during peak business times. Stated shipping times are transit times and do not include production time. If you need an item by a certain date, please contact us.
Is my transaction secure?
Yes. Our site is compliant with all industry security requirements and we do not retain any credit card information in any form.
What is your warranty?
Our goal is to ensure that our customers are happy with every purchase. Our products are guaranteed to be free of manufacturer's defects for a period of 30 days.
Where are your products made?
The vast majority of our products are hand made in the USA. A few of our items, in particular our chains, are sourced from one of the leading jewelry distributors in the U.S. and are manufactured in several different countries including India and Italy.